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CaixaBank boosts negotiation skills with video games
CaixaBank Consumer Finance adopts game-based learning to develop its staff’s negotiating skills remotely.
Efficiency and flexibility
Faced with the challenge of implementing an effective training program across different regions, the company relied on Gamelearn’s online platform, including gamified courses such as Merchants, which focuses on developing negotiation and deal-closing skills.
40%
annual increase in new business acquisition.
15%
annual increase in revenue generated by the company’s 20 largest accounts.
2%
less delay in payments. The best result in years.
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