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Negotiation Skills

The Serious Game on Customer Service Skills: This Is How ‘2100’ Works

The Serious Game on Customer Service Skills: This Is How ‘2100’ Works

‘2100’ is already here. We have not traveled in time. We are talking about the first simulator in the market to train and develop customer service skills. In the last weeks we have been dedicated to presenting it at international…

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The Importance of Satisfaction in Win-Win Negotiations

The Importance of Satisfaction in Win-Win Negotiations

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Satisfaction is the key to any negotiation process, more so than the money or goods we may obtain from it. Read on to learn to negotiate while you satisfy the wishes and needs of both parties in what is commonly called…

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Business Negotiation: How To Increase Your Influence And Persuasion In 7 Steps By Taking Notes

Business Negotiation: How To Increase Your Influence And Persuasion In 7 Steps By Taking Notes

Gamelearn

In an effective business negotiation, it is essential to take notes in order to have control of the process and keep track of the most important data. Notes will help us improve our influence and persuasion towards the other party….

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How To Sell: 3 Details That Make a Difference

How To Sell: 3 Details That Make a Difference

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When developing selling techniques, every detail is important. Think for a moment about the vast amount of information that you handle during a sales negotiation, and everything you have to keep in mind so as not to leave anything to…

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Persuasion Techniques: The Importance Of Negotiating Patiently

Persuasion Techniques: The Importance Of Negotiating Patiently

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A lot of negotiations are characterized by the concessions made by both sides. Some of the effective persuasion techniques for selling highlight the advantages of being patient while negotiating. What is the best moment to make the first concession? Take…

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Effective Communication: Why The Phone Is Not A Proper Means Of Negotiating

Effective Communication: Why The Phone Is Not A Proper Means Of Negotiating

Effective communication is key to any successful negotiation. For your messages to be understood and, in turn, for you to be able to correctly understand your interlocutor, it is essential that the interaction be as transparent and direct as possible….

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10 Top Soft Skills for 2020: What They Are and How To Train Them

10 Top Soft Skills for 2020: What They Are and How To Train Them

The Davos Forum, also known as World Economic Forum, is held every year in Switzerland to discuss and analyze the main issues of international concern. This meeting is attended by the most important leaders worldwide. This year, topics of special…

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The Art of Negotiating with “The Reagan Method”

The Art of Negotiating with “The Reagan Method”

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Ronald Reagan was the 40th president of the United States… and also a persuasive negotiator. Read on to learn the art of negotiating with his method, the Reagan Method: Enumerate agreements and concessions When Ronald Reagan had to deal with a…

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Negotiation Tips on How To Get a Head Start

Negotiation Tips on How To Get a Head Start

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Conducting an effective negotiation is possible if we know how to start negotiating with an advantage. One of the keys is to do some research in advance to learn more about our interlocutor. Take note of these four basic negotiation…

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Communication Strategies: Using the Flinch Response

Communication Strategies: Using the Flinch Response

Today, we tell you how to negotiate using the ‘flinch’ technique or “emotional exaggeration”, one of the oldest communication strategies, although also one of the most unknown by negotiators. What is the flinch and how does it work? It is…

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Conflict Resolution in the workplace: 6 attitudes that you should avoid

Conflict Resolution in the workplace: 6 attitudes that you should avoid

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The conflict resolution in the workplace is something essential and, to a certain extent, unavoidable. Knowing how to resolve the disagreements is the key to easing tensions and reacting intelligently. These are the 6 attitudes we should control to avoid a conflict resolution:…

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8 Effective Negotiating Techniques that will Turn an Entrepreneur into a Seller

8 Effective Negotiating Techniques that will Turn an Entrepreneur into a Seller

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A great part of our success depends on knowing how to sell our products, our services or just our ideas to our public. Whatever the area of your company, you will find these 8 effective negotiation techniques useful for you…

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5 Negotiation Tactics  that Will Make your Business Grow

5 Negotiation Tactics that Will Make your Business Grow

Gamelearn

Resolving conflicts means facing undesirable situations, but sometimes that is just inevitable. With appropriate negotiation tactics, we will be able to deal with this scenario (the conflict), which occurs sometimes in virtually every job. Stay close to your goal and…

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The art of negotiation

The art of negotiation

In the same way that a salesperson negotiates with their customer so that they will buy what they are selling, a negotiator sells their proposal to the other party in the best possible way. The art of negotiation is not about…

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How to control your emotions in a price negotiation towards the goal

How to control your emotions in a price negotiation towards the goal

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In order to reach an agreement during a negotiation and make it a satisfactory one for both parties, it is important to control your emotions. If you have emotional control, it will be easier to lead the negotiation towards the…

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Your Sales Team Needs a ‘Scorecard’ for Negotiations

Your Sales Team Needs a ‘Scorecard’ for Negotiations

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Your sales team is crying out for a ‘scorecard’. Having control of every negotiation is crucial to get your sales teams to meet previously set goals. But… what is exactly this so-called ‘scorecard’? What is a ‘scorecard’? Jim Anderson perfectly…

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Win win negotiation by getting to know the other party

Win win negotiation by getting to know the other party

Gamelearn

One of the most important keys to bring negotiations to a successful conclusion is information. Obtaining the necessary data to better understand the other party is essential to properly prepare the process of conflict resolution. Today we are telling you…

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Business Negotiation Strategies: How Your Mind Affects Your Goals

Business Negotiation Strategies: How Your Mind Affects Your Goals

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How our mind affects negotiation strategies is a question to consider when seeking any kind of agreement. When faced with a negotiation, we always start with some goal we want to achieve in mind. That goal, somewhat abstract, will be…

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10 Ways To Boost Your Selling Skills From The Godfather

10 Ways To Boost Your Selling Skills From The Godfather

Improving your selling skills and learning new negotiation techniques is key if you to achieve success in business. The world-famous The Godfather trilogy, directed by Francis Ford Coppola and based on the novel by Mario Puzo, has become one of the…

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7 negotiation tactics from Game of Thrones

7 negotiation tactics from Game of Thrones

Gamelearn

The successful TV series on HBO, Game of Thrones, hides valuable tips about negotiation and conflict management which we want to share with you. We can learn how to become a negotiator with Daenerys Targaryen, Tyrion Lannister or Arya Stark. Take…

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