Home Serious games and gamification Blog

Serious games and gamification Blog

9 customer care strategies that will make your business grow

9 customer care strategies that will make your business grow

Gamelearn

Designing customer care strategies that make our business grow is vital if we are to make sure our project is successful and if we want to increase our portfolio of contacts. Knowing these skills will also help us to retain…

Read more
All you need to know about b-learning. Definition and examples.

All you need to know about b-learning. Definition and examples.

B-Learning is all the rage. If you go to a training fair anywhere in the world or if you talk to any HR manager in any major multinational, then you’re going to be hearing that term over and over again….

Read more
Purpose Games: there’s more to playing than having fun

Purpose Games: there’s more to playing than having fun

By now, almost everyone knows that games have the potential for much more than just having fun. Purpose Games, which also refer to an online tool to create and play interactive games, are one of the best examples of the…

Read more
Free Webinar: Boost Employee Engagement through Video Games

Free Webinar: Boost Employee Engagement through Video Games

Training your employees in the 21st century is not a simple task. Many of the current online courses are ineffective and lack motivation. Most workers end up bored and frustrated in front of the computer trying to chose one among…

Read more
How Your Commute Can Affect Your Personal Productivity

How Your Commute Can Affect Your Personal Productivity

How long does it take you to commute to and from work every day? Figures say that, on average, we spend almost one hour a day commuting, perhaps more if we live in a big city. These daily trips may…

Read more
8 Excuses You Use To Avoid Tidying Your Desk Which May End Up Damaging Your Productivity

8 Excuses You Use To Avoid Tidying Your Desk Which May End Up Damaging Your Productivity

Papers, some pens, post-it notes, your coffee mug, the calculator, the cell phone, a lot of pencils you don’t even use… are you one of those people who accumulate countless things on their desks? Be careful! That habit may be…

Read more
10 Unforgivable Leadership Mistakes You Probably Make

10 Unforgivable Leadership Mistakes You Probably Make

“Nobody is perfect”, said Billy Wilder, quoting Joe E. Brown in the legendary film “Some like it hot”. Leaders are not perfect either, but it is in your hands to avoid these 10 leadership mistakes which you probably make without…

Read more
Gamelearn Spreads its Innovative Game-Based Learning Platform at iLearning Forum, Learntec and Training 2017

Gamelearn Spreads its Innovative Game-Based Learning Platform at iLearning Forum, Learntec and Training 2017

In just one week, Gamelearn will attend three of the world’s top events on corporate education, human resources and e-learning industry. The company, immersed in an expansion process, will offer its successful experience using video games in more than 1,000…

Read more
4 Tips to Improving your Customer Service Skills

4 Tips to Improving your Customer Service Skills

Gamelearn

Taking care of the customer service program of our company means to look after our customers, and thus to ensure the present and future success of our organization. These are 4 key tips to improving your customer service skills: 1….

Read more
Join the Exclusive Club of the Most Awarded Companies in Human Resources with Gamelearn

Join the Exclusive Club of the Most Awarded Companies in Human Resources with Gamelearn

In Gamelearn we end 2016 flush with success! Together with MAN Truck & Bus and LG Electronics, we have won the most important Human Resources awards of the year. New achievements to be added to the rest obtained in 2016,…

Read more
Problems With Task Management? 7 Tips for Managing your To-Do List

Problems With Task Management? 7 Tips for Managing your To-Do List

Do you have a never-ending to-do list? If you are one of those people who get overwhelmed with their pile of pending tasks, you will like these 7 tips to reduce your list and improve your task management skills. Keep…

Read more
4 Keys to Acting With Empathy in Customer Service

4 Keys to Acting With Empathy in Customer Service

Gamelearn

What is empathy? It is something as simple but important as the ability to put ourselves in another person’s shoes. In the field of customer service, practicing empathy is vital to the success of our business and the image generated…

Read more
The Serious Game on Customer Service Skills: This Is How ‘2100’ Works

The Serious Game on Customer Service Skills: This Is How ‘2100’ Works

‘2100’ is already here. We have not traveled in time. We are talking about the first simulator in the market to train and develop customer service skills. In the last weeks we have been dedicated to presenting it at international…

Read more
7 Customer Service Skills That Your Employees Must Know

7 Customer Service Skills That Your Employees Must Know

Customer service skills are essential to the success of your business. Make your team aware of these key tips to take good care of your customers: 1. Availability The willingness to help is rule number 1 in an efficient customer…

Read more
7 Common Mistakes You Must Avoid to Increase Your Personal Productivity

7 Common Mistakes You Must Avoid to Increase Your Personal Productivity

Increasing your personal productivity is easy when you know how. To get off on the right foot, take note of these 7 common mistakes you must avoid: 1. Thinking you will remember everything If you are someone who trusts their…

Read more
Why Are Learning Games for Adults More Effective Than Traditional Learning?

Why Are Learning Games for Adults More Effective Than Traditional Learning?

Mary Poppins put it well: “a spoonful of sugar helps the medicine go down”. In other words, the game helps and motivates to complete tasks which are, in theory, not so interesting. This principle also applies when we grow up,…

Read more
6 Key Questions You Must Ask In Order To Build Team Leadership

6 Key Questions You Must Ask In Order To Build Team Leadership

If you aspire to exercise team leadership, asking questions to members of your organization is key for communication to flow and for you to become a successful manager. These are the six key questions you must ask your team: 1….

Read more
Welcome to ‘2100’, the First Simulator on Customer Service Skills in the Market

Welcome to ‘2100’, the First Simulator on Customer Service Skills in the Market

In our calendar, this October 26 is marked as the most important day of the year: we have just launched the first simulator on the development of customer service skills in the market at the Gamelearn Special Event. Welcome to the…

Read more
Gamelearn Strengthens its Leadership in Latin America at the ATD Mexico Summit

Gamelearn Strengthens its Leadership in Latin America at the ATD Mexico Summit

Gamelearn is attending once more the ATD México Summit, held in Mexico City today. There, the leading experts in corporate training gather to present the latest news in talent development for organizations. The ATD (Association for Talent Development) is one…

Read more
Gamelearn Attending Zukunft Personal, the Most Important Corporate Training Event in Germany

Gamelearn Attending Zukunft Personal, the Most Important Corporate Training Event in Germany

This week we are taking the plane to land at Zunkuft Personal in Cologne, the most important corporate training event in Germany. We are attending the meeting, held on October 18, 19 and 20, as sponsors and we are participating…

Read more